Physical products such as bottles, accessories, caps, droppers, unless otherwise indicated, may be returned within four (4) days from the delivery date for a refund. A 25% restocking fee may apply.  A return authorization number is required for all returns. These terms apply to all refunds. Due to the nature of the item, concentrates can not be returned. 

Customers must notify FlavorConcentrates.com of any order discrepancy within two (2) days from the delivery date so that we may investigate and resolve the situation accordingly.

All items returned must be unused and unopened, in all original packaging. No used or opened items are allowed to be returned.